Frequently Asked Questions
+ WHEN DO YOU OPEN?
February 25, 2018!!
+ HOW IS SHINE CYCLE DIFFERENT FROM OTHERS?
The Shine Cycle studio is designed with meticulous detail to enhance every aspect of your fitness experience. Mesmerizing illumination is integrated into each carefully planned class to bring out your inner brilliance.
Shine Cycle’s instructors have unparalleled drive, reputation, and commitment. They hold multiple certifications and are trained by internationally-acclaimed master instructors.
We offer both indoor cycling and strength classes and feature two unique studios under one roof. We offer safe, incredibly fun classes based on exercise science.
+ I’M NEW TO INDOOR CYCLING. HELP!
Arrive 20 minutes early and let our friendly staff know you’re a first-timer. We will help you set up the bike and provide tips on technique and safety. When the lights go down and the music comes up, you'll have the freedom to ride at your own pace and control your own resistance.
+ WHAT SHOULD I WEAR?
Comfortable, moisture-wicking tops and form-fitting pants or cycling shorts are recommended to avoid fabric interfering with the pedals. Remember to bring socks or purchase a pair at the front desk if you forget.
+ HOW DO I RESERVE MY BIKE?
To reserve your bike in advance, sign up for an account and create a username and password. Book a class and you’ll be asked to select a bike number from the seating chart. You can also stop by the studio and sign up in person.
+ DO YOU REQUIRE CYCLING SHOES?
Cycling shoes are complimentary and required for safety. Enjoy using ours or bring your own, and pedals accept both LOOK or SPD cleats. Clipping in allows you to utilize the full revolution of your pedal stroke and engage your muscles which translates to a more effective workout.
+ DO YOU HAVE SHOWERS AND LOCKERS?
A luxurious shower is your sweet reward after the ride. We offer private showers with spa-quality skin care products, fluffy cotton towels, and a fully-stocked blow dry bar.
Generous changing rooms and social spaces include keyless lockers with USB outlets so your techy gadgets can charge while you recharge your mind and body.
+ DO YOU OFFER BEVERAGES?
The Pure Shine juice bar offers house pressed juices made with ingredients carefully selected for their unique flavor profile and blend of vitamins, enzymes, and minerals. Healthy never tasted so good!
+ SHOULD I EAT BEFORE CLASS?
You’ll perform better with a light carbohydrate snack 45 minutes before the ride. A banana or half a bagel are great suggestions. Remember to drink plenty of water before, during, and after the ride.
+ WHEN IS THE SCHEDULE RELEASED SO I CAN SIGN UP FOR A CLASS?
Every Saturday at 12:30 pm. Classes can be reserved up to 7 days in advance.
+ IS THERE AN AGE OR HEIGHT REQUIREMENT?
For safety purposes, riders must be at least 14 years of age, and 4’11” or taller (regardless of age) to enjoy our classes. Riders 16 and younger must be accompanied by an adult in class, and those under 18 must have a parent/guardian complete a waiver before riding.
+ HOW DOES THE WAITLIST WORK?
If the class you want is full, add yourself to the waitlist. As bikes are canceled, the list moves up automatically and places the next person on the bike that was canceled. A notification email will be sent immediately.
Please see our terms page for the full details on all our studio policies.
+ ARRIVING LATE + LEAVING EARLY
If you're running late, please call the studio to hold your bike. To preserve the experience and respect others, we do not allow anyone to enter a class later than 5 minutes after the class has started. If you must leave early, please let the instructor know ahead of time.
+ DO YOU OFFER PRIVATE RIDES FOR GROUPS?
Yes! Our special events coordinator can plan your next party! Bride rides, birthday party rides, corporate team building challenges and special small group rides are always available.
+ DO YOU OFFER RIDES FOR LOCAL CHARITIES?
Shine Cycle believes in sharing the love and serving our community. We offer charity rides at the studio to support local non-profit organizations. If you want us to host a ride for your group, email firstname.lastname@example.org with your request and our team will contact you!
+ CAN I TAKE CLASSES IF I’M PREGNANT?
Many expectant mothers take classes at all stages of pregnancy, but please consult your physician beforehand since each woman’s pregnancy is unique.